Payment Policies

How can I pay to purchase at SquireHood?

Squirehood allows you to pay for your purchase through different way of payment methods –

1. Internet Banking – Make payments using a secure net banking portal.
2. Wallet – Use a virtual wallet to pay for your order.
3. Credit/Debit Cards – We accept payments using Visa, MasterCard, and  American Express credit/debit cards.
4. Cash on delivery (COD) – Hand over Cash at the delivery time.

The shipping charge is not refundable if you cancel part of the order.

How does Cash on Delivery (COD) work?
We understand that you may not be comfortable sharing sensitive financial information over the Internet. And for any reason, you are hesitating because of today’s online fraud. If you cannot pay online or do not want to pay online, you can opt for the Cash on Delivery (COD) payment method. With COD, you can pay Cash for your purchase when you receive the product. You will not be required to share your card details or any financial information online. Terms of cach of delivery.

1. We accept only Cash at the time of delivery. We recommend keeping the exact change ready for the delivery executive when you receive the order.
2. You can pay through UPI at the time of delivery.
3. Gift Cards or store credit is available only on prepaid payments.
4. No usage of foreign currency to make a COD payment. Only Indian Rupees are accepted.

How can I pay with Debit and Credit cards?
We provide a secure and encrypted payment gateway to securely enter your credit/debit card details and pay for your purchases in Squirehood. To complete your purchase using a credit/debit card, you will ask to enter the following information –
1. Card Number
2. Expiry Date
3. CVV/CVC

Is it safe to use my credit/debit card on Squirehood?
Squirehood uses 256-bit encryption technology to keep your card information away from prying eyes while securely transmitting it to the relevant banks to process payments. The processing of every transaction on Squirehood through payment gateways managed by leading banks. We do not share your card details with any third party.

Is there any risk of card fraud when paying online at Squirehood?
We understand the importance of reliable fraud detection and resolution capability. Together with our payment partners, we continuously analyze and monitor all transactions for suspicious activity and also flag potentially fraudulent transactions for manual verification. In rare cases, when Squirehood cannot explicitly rule out the possibility of fraud, the transaction is put on hold. The customer is requested to provide documents to prove his identity. It helps us to ensure that a genuine cardholder made the purchase. We apologize for any inconvenience that may cause our customers in the more significant interest of providing a safe and secure environment for online transactions.

Can I pay online with my mobile to purchase on SquireHood?
Yes, you can use any mobile device, such as a phone or Internet-enabled tablet, to shop at Squirehood. We have a secure, fully encrypted mobile site that allows you to transact online without fear of card fraud. Using 256-bit encryption technology, we protect your card information while securely transmitting it over trusted payment gateways managed by leading banks.

Which payment gateway provider do you use?
Razorpay is our payment gateway partner enabling us to provide you with several payment options apart from Cash on delivery.